Important Information | Best Mattress

ALL STORES ARE NOW OPEN!

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Important Information

5/8/2020

We are now opening our Nevada stores! We’ll be providing you with the highest level of service and safety. We care about your health and safety while you’re with us and our team has implemented additional safety standards to ensure that our customers and employees remain safe. Some of these measures include:

  • Providing disposable mattress and pillow guards for customer comfort testing
  • Enhanced cleaning of stores and delivery trucks
  • Hand sanitizing stations on our showroom floors
  • Established social distancing protocols
  • Delivery team and sales teams will utilize personal protection equipment

We look forward to seeing you in our stores!

4/20/2020

We are pleased to announce that we are opening our store in St. George, UT. Come in and find your new mattress in a safe, clean environment. Our sleep experts are ready to help! Please read below about our additional standards to ensure that our customers and employees remain safe.

4/6/2020

At Best Mattress, we understand how important a good night’s sleep is to staying healthy, especially during times of high stress and anxiety. Studies show that sleep is an essential component to maintaining optimum health and can help us as we navigate this challenging time.

Best Mattress is here for you! And our team is still able to deliver you good support, comfort, and the Best Brands at the Best Prices! We are now giving our customers an option for contactless curbside delivery, where customers can sign for their purchase at their door, and our drivers will deliver merchandise curbside or into a customer garage.

Best Mattress cares about your health and safety, and has implemented additional standards to ensure that our customers and employees remain safe, while also following guidelines given by the Centers for Disease Control (CDC).

Delivery

Having your mattress delivered with care and safe practices has always been a standard at Best Mattress, however, were taking extra precautions to address the safety of both our drivers and our customers within their homes. Some of these additional measures include:

• All mattresses are delivered in sealed, plastic bags from the

manufacturer.

• Enhanced cleaning of our delivery trucks and distribution centers using

safe chemicals suggested from the Southern Nevada Health District.

• Our drivers use disposable gloves and shoe covers when making each

delivery.

• Our delivery drivers are employees of Best Mattress. We do not

outsource deliveries to any 3rd party.

Retail Stores

Practicing healthy habits has always been a standard at Best Mattress, however, while our retail stores are temporarily closed at this time, we are preparing our stores to implement even more standards to ensure our customers and employees health and safety when we re-open. In-store health and safety measures include:

• Enhanced, regular cleaning of all high-touch points, including our doors,

handles, walls, phones, bathrooms and merchandise.

• Providing customers with disposable pillow and mattress protectors to use while testing

out a bed.

• Sending reminders on the importance of personal hygiene to all

employees and directing them to stay home when sick.

As we move forward, we are closely monitoring guidelines and recommendations from the CDC and local government officials and will make any necessary adjustments as needed to ensure your health and safety.

As always, our Best Mattress customers are our primary focus, and we are doing everything we can to ensure customer satisfaction and a safe shopping experience. While our retail stores are temporarily closed, we will continue to provide our customers the option to shop online 24/7 on our website, www.bestmattress.com, through online chat with a live representative and over the phone, by calling 1-800-BESTMATT.

Shop with confidence! Best Mattress is offering FREE DELIVERY* along with our 120 DAY SATISFACTION GUARANTEE!* If you decide that you don’t like your mattress, you can return your mattress within 120 Days* and exchange it for something new! We are committed to help you sleep better!

Best Mattress also offers FREE REMOVAL* of your old mattress. Our delivery driver will pick-up your old mattress and seal it in plastic before loading it onto our truck.

Need financing? We have you covered! Best Mattress offers a variety of options available, including No Credit Check Financing! Please contact us for additional details on all offers.

We appreciate your patience, understanding and support at this time. Thank you for continuing to be a loyal Best Mattress customer. Sleep Easy, Friends!

 
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