Terms and Conditions – Refund Policy

TERMS AND CONDITIONSE

REFUND POLICY

No refund will be issued on special orders – low profiles, extra longs, or adjustable beds, headboards, daybeds, mattress covers, pillows, etc. For items not picked up or delivered, excluding orders left open longer than 90 days, a refund will be issued with the following criteria:

Payments made by cash or check will have a check issued through our accounting office to the name and address on the order. The check will usually be mailed within 15 working days (excluding weekends and holidays).

Payments made by credit card will be credited back to the same card originally used in the store within 10 working days (excluding weekends and holidays). If that card cannot be produced, you have the option of receiving an in-store credit.

*Please Note* Our mattresses are intended to be sold both alone and with a foundation. Our mattresses meet U.S. Product Safety Commission regulations effective July 1, 2007 16CFR part 1633, when used with a compliant foundation.